Agilent and Waters formalize CDS exchange

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  • Published: Jun 16, 2015
  • Author: Jon Evans
  • Source: Agilent Technologies/Waters
  • Suppliers: Agilent Technologies / Waters Corporation
  • Channels: Ion Chromatography / Gas Chromatography / HPLC / Laboratory Informatics / Proteomics & Genomics / Detectors / Sample Preparation / Electrophoresis

Agilent Technologies and Waters have announced a formal agreement to exchange instrument controls to improve the productivity of customers who own chromatography software and instruments from both companies.

This new agreement replaces earlier provisions under which Agilent implemented control of Waters instruments in the Agilent OpenLAB chromatography data system and Waters implemented control of Agilent liquid chromatography instruments in Waters Empower Software.

The newly signed agreement defines terms and conditions on how the companies will exchange instrument control documentation and driver software and how they will provide developer and technical support to one another. It also spells out the escalation mechanisms for resolving technical issues for their mutual customers.

‘Agilent’s open-systems approach to laboratory informatics allows our customers to select the best hardware and software for their needs,’ said John Sadler, Agilent vice president and general manager of software and informatics. ‘We are integrating a full complement of third-party gas and liquid chromatography instruments into our OpenLAB software suite in collaboration with other analytical instrument manufacturers. Our aim is to provide the best-working and best-tested software for our mutual customers.’

‘The trend toward standardization by laboratories for the adoption of a single chromatography data management and instrument control software platform, like Waters Empower Software, is bringing significant value to science-driven organizations at the enterprise level,’ said Rohit Khanna, vice president of marketing at Waters. ‘Renewing this agreement demonstrates Waters’ continued commitment to ensure the success of our mutual customers.’

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